Terms of Service

Last updated: August 19, 2026

These Terms of Service govern your use of the Twogether website and your purchase of products from us. By accessing the website or placing an order, you agree to these Terms.

Eligibility and accounts

You must be able to enter into a legally binding agreement in your jurisdiction. You are responsible for information submitted through your account and for keeping login details secure.

Products and availability

We make reasonable efforts to display product colors, dimensions, and details accurately. Screens and handmade or natural variations may cause minor differences. Products and quantities may change without notice.

Prices, payments, and orders

Prices are shown in the currency displayed at checkout. Taxes, duties, and shipping charges, if applicable, are shown or calculated during checkout. An order confirmation does not guarantee acceptance. We may refuse or cancel an order for suspected fraud, pricing errors, stock issues, or legal restrictions and will refund amounts collected for a canceled order.

Shipping and returns

Shipping estimates are not guarantees and may be affected by carriers, customs, weather, or events outside our reasonable control. Purchases are subject to our Shipping & Delivery Policy and Return & Refund Policy.

Acceptable use

You may not misuse the website, interfere with its security, introduce malicious code, scrape content without permission, violate another person’s rights, or use the services for unlawful activity.

Intellectual property

The website, branding, text, graphics, and original content are owned by or licensed to Twogether and are protected by applicable intellectual-property laws. No rights are granted except the limited right to use the website for personal shopping.

Third-party services

The website may use or link to third-party services. We are not responsible for third-party content, policies, or availability.

Disclaimers and limitation of liability

To the fullest extent permitted by law, the website and services are provided “as is” and “as available.” Twogether is not liable for indirect, incidental, special, or consequential losses arising from use of the website or products. Nothing in these Terms excludes rights or liabilities that cannot legally be excluded.

Governing law and jurisdiction

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of the Hong Kong Special Administrative Region. The courts of Hong Kong have non-exclusive jurisdiction. If you are a consumer, this choice of law and jurisdiction does not deprive you of any mandatory protections or rights available to you under the laws of the country or region where you reside.

Contact

Questions about these Terms may be sent to contact@twogetherstore.com.