Privacy Policy

Last updated: July 27, 2026

Twogether (“Twogether,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise use our services.

Information we collect

Depending on how you interact with us, we may collect contact details, billing and shipping information, order and transaction information, account details, customer-service messages, device and browser information, IP address, cookie identifiers, and information about how you use our website. Payment card information is processed by our payment providers and is not stored directly by Twogether.

How we use information

We use personal information to process and deliver orders, provide customer support, communicate about purchases, prevent fraud, maintain and improve our website, personalize the shopping experience, measure marketing performance, send marketing communications where permitted, and comply with legal obligations.

How we disclose information

We may disclose information to Shopify, payment processors, fulfillment and shipping providers, analytics and advertising partners, customer-support providers, professional advisers, and government authorities when required by law. We may also disclose information in connection with a merger, financing, sale, or transfer of all or part of our business. We do not sell personal information for money.

Cookies and advertising

We and our service providers use cookies and similar technologies for essential site functions, analytics, personalization, and advertising. You can manage cookies through your browser and, where available, the cookie controls or “Your Privacy Choices” link on our website. Disabling some cookies may affect website functionality.

Your privacy rights

Depending on your location, you may have rights to request access, correction, deletion, or a copy of personal information; to opt out of certain targeted advertising or sharing; and to appeal a decision concerning your request. We will not discriminate against you for exercising a privacy right. We may need to verify your identity before completing a request.

Data retention and security

We retain information for as long as reasonably necessary to provide services, maintain business and tax records, resolve disputes, and meet legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no method of transmission or storage is completely secure.

International processing

Our providers may process information in countries other than your own. Where required, appropriate safeguards are used for international transfers.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from them.

Changes and contact

We may update this policy to reflect operational, legal, or regulatory changes. For privacy questions or requests, email contact@twogether-shop.com.